Personal Data We process
Below is an overview of the personal data we process when you use this website, our services and/or when you provide it to us.
- First and last Name
- Phone number
- Email address
- IP Address
- Data about your activities on our website
- Internet browser and device type
- Other personal data that you actively provide for example by making a reservation on this website, in correspondence and by telephone
Special and/or sensitive personal data we process
We do not process any particular or sensitive personal data and do not intend to collect data on persons under the age of 16. Please contact us if you believe we have collected personal information about a minor, and we will delete that information.
We process your personal data with the following purposes:
- To make and confirm your reservation.
- To call or email you as necessary to perform our services.
- To comply with legal obligations.
- To track visitor statistics of this website.
- To inform you if you have been a guest or if you have subscribed to our newsletter.
Automated decision-making
We do not make decisions based on automated processing.
How long we store personal data
We do not store your personal data longer than necessary. The retention period depends on the purpose for which we have collected the data and of legal obligations to keep data. Please contact us if you have any questions about this.
Sharing of personal data with third parties
We do not sell your information to third parties and will only provide it to you if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.
We use cookies and similar techniques.
A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website. They make sure the website is working properly. You can opt out of cookies by setting your Internet browser to stop storing cookies. You can also delete any information previously stored through your browser settings. Learn more about this in the consumer association’s step-by-step guide to deleting cookies. On this website, we use:
- Technical and functional cookies for the functioning of this website.
- Analytical cookies from Google Analytics that do not infringe your privacy.
View, modify or delete data
You have the right to access, correct, delete your personal data, withdraw your consent to data processing or object to the processing of your personal data by us, and you have the right to data portability. Please send a request to the above e-mail address.
To ensure that the request for inspection has been made by you, we ask you to send a copy of your identity document with your request. In order to protect your privacy, you make your passport photo, passports number, citizen service number (BSN) and the strip with numbers at the bottom of the passport black. We respond to your request as soon as possible, but within four weeks.
Please note that you have the option of submitting a complaint to the national supervisor, the Dutch Data protection Authority, via this link .
How we protect personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized alteration. Please contact us at the above e-mail address if you have the impression that your data is not properly secured or there are indications of misuse.